Terms & Conditions

Last updated on: May 20, 2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SITE OR PURCHASING ONE OF OUR PRODUCTS OR SERVICES

By accessing or using North 36 Farms, LLC website, https://north36farms.myshopify.com (the “Site”), or purchasing a product or service (together with the Site, our “Services”), you signify your agreement to these Terms and Conditions. This Site is owned and operated by North 36 Farms, LLC and its affiliates and their brands. The words “we”, “our”, “us” and “North 36 Farms” refer to North 36 Farms, LLC and its affiliates unless a different meaning is evident from the context. Please select below to skip to a specific section:

• General Terms of Use
• Subscription Plans
• Your Order
• DMCA Copyright Notice

The Site is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth herein. Please read these Terms and Conditions carefully, as they contain important information about limitations of liability among other things. You should also read our Privacy Policy, which also governs our relationship. We reserve the right, at any time and in our sole discretion, to change, modify or otherwise alter these Terms and Conditions. Such changes and/or modifications are effective immediately when posted on our websites. We may email periodic reminders of our Terms and Conditions, but you should check our website frequently to see any recent changes. Your continued use of our Site after the changes and/or modifications are posted will constitute your acceptance of the revised Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our Site.

You may not harm the Site in any way or otherwise use the Services in any improper manner, including, but not limited to hacking into the Site’s systems, spoofing or faking email headers, or slowing or stopping the functionality of the Site. You may not use robots or other automated means to access this Site. In the event you register and/or purchase products, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or we suspect, for any reason, that such information is untrue, inaccurate, not current or incomplete, we may, in our sole discretion, suspend or terminate your account and refuse any and all current or future use of the Site.

To register on our Site you will create a password and account designation. You are responsible for all activities that occur under your password or account and you are responsible for maintaining the confidentiality of the password, the account, and for restricting access to your computer.

If you are under the age of 18, you may use the Services only with involvement of a parent or legal guardian. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We will not be liable for any loss or damage arising from your failure to comply with this paragraph. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

In addition to the foregoing, you are prohibited from the following when accessing the Site, each of which would constitute a material breach of these Terms & Conditions:

• Collecting information about the Site or users of the Site without our written consent;
• Modifying, framing, rendering (or re-rendering), mirroring, truncating, injecting, filtering or changing any content or information contained in the Site, without our written consent;
• Accessing or using the Site for competitive purposes;
• Disguising the origin of information transmitted to, from, or through the Site;
• Impersonating another person;
• Distributing viruses or other harmful computer code;
• Allowing any other person or entity to impersonate you to access or use the Site;
• Using the Site for any purpose in violation of local, state, national, international laws;
• Using the Site in a way that is intended to harm, or a reasonable person would understand would likely result in harm, to the user or others; or
• Circumventing any measures implemented by us aimed at preventing violations of the Terms & Conditions.

All comments, feedback, suggestions and ideas disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”), shall become and remain the exclusive property of North 36 Farms. The Comments may be used by North 36 Farms in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such Comments. We are not under any obligation to maintain your Comments (and the use of your information in connection with any comments) in confidence, to pay to you any compensation for any Comments submitted, or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. All prices set forth on the Site and stated herein are based on current costs and subject to change without notice and payment amounts and other terms may be subject to additional agreements between us.

Items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and the title for such items pass to you upon our delivery to the carrier.

The Services contain copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by us, our related entities, parents and our licensors or licensees. You may not use, copy, publish, upload, post (to a bulletin board or otherwise), transmit, distribute, or modify any contents of the Services in any way, except that you may download one copy of such contents on any single computer for your personal, non-commercial use only, provided you do not alter or remove any copyright, trademark, author attribution or other proprietary notices and legends.

THE SERVICES AND ANY OTHER SITE THAT LISTS OUR PRODUCTS, AND ALL MATERIALS CONTAINED ON THIS SITE AND ANY OTHER SITE THAT LISTS OUR PRODUCTS, ARE DISTRIBUTED AND TRANSMITTED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT: (A) THE CONTENTS OF THIS SITE OR ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS (INCLUDING PRICING, DESCRIPTION AND OTHER PRODUCT INFORMATION) WILL BE ACCURATE, RELIABLE, CURRENT OR ERROR- FREE, OR THAT ANY ERRORS IN SUCH CONTENTS WILL BE CORRECTED; OR MISTAKES IN PRICING OR OTHER PRODUCT DETAILS WILL BE HONORED; (B) THAT THIS SITE, ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS OR THE SERVERS THAT MAKE SUCH SITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (C) THAT YOUR USE OF THIS SITE OR OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS WILL BE UNINTERRUPTED. DESPITE OUR BEST EFFORTS, FROM TIME TO TIME ITEMS ON THIS SITE OR ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS MAY BE MISPRICED. IF AN ITEM’S CORRECT PRICE IS HIGHER THAN THE LISTED PRICE, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO CANCEL YOUR ORDER AND NOTIFY YOU OF SUCH CANCELLATION. IF A PRODUCT OFFERED ON THIS SITE OR ANY OTHER SITE OR SERVICE THAT LISTS OUR PRODUCTS IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO CONTACT US IN ACCORDANCE WITH THE RETURNS SECTION BELOW.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) SHALL WE BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE THAT RESULT FROM, ARISE OUT OF, OR ARE IN CONNECTION WITH THE USE OF OR ACCESS TO, OR THE INABILITY TO USE OR ACCESS, THE SERVICES OR ITS CONTENTS, OR ANY PART OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This Site may provide, or third parties may provide, links to other websites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or site available on or through any such site or resource.

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS, NORTH 36 FARMS; ITS AFFILIATES; PARENTS; THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, REPRESENTATIVES; AND THIRD PARTY PROVIDERS TO THE SITE FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES, AND COSTS, INCLUDING REASONABLE ATTORNEYS‘ FEES, RESULTING FROM ANY VIOLATION OF THIS AGREEMENT BY YOU. WE RESERVE THE RIGHT TO ASSUME, AT OUR SOLE EXPENSE, THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL FULLY COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.

By accessing this Site and/or using our Services, you agree that these Terms and conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, without giving effect to its conflicts of law principles. No software from this Site may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.

Any dispute or claim relating in any way to your use of the Site or any of our services will be adjudicated in the state or Federal courts in Tennessee, and you consent to exclusive jurisdiction and venue in these courts. WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.

If a dispute arises, we strongly encourage you to first contact our Customer Service Department before filing any claim. We value our relationships with our customers and will try to resolve your claims informally and quickly.

If your dispute is not resolved by Customer Service, before filing a claim, please send written notice describing the claim to the following address: info@north36farms.com.

If you require assistance in using this website, please contact us at info@north36farms.com.

All of the Terms and Conditions are material. Upon any breach by you of any such term, your right to access, download and otherwise use this Site, all materials obtained from this Site and all copies thereof shall immediately terminate.

If any of the Terms and Conditions are unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms. These Terms and Conditions constitute the entire agreement between us relating to the subject matter herein.

North 36 Farms offers a variety of subscription options for the recurring delivery of our beef and other farm products through the Latitude Club. These subscriptions may include monthly, quarterly, or annual deliveries depending on your selection, and may be offered alongside limited one-time purchase options. Details about available plans, product offerings, and pricing are clearly listed on our website at the time of purchase and are subject to change prior to checkout.

By enrolling in a subscription plan, you acknowledge and agree that:

• North 36 Farms (or our third-party payment processor) is authorized to charge your selected payment method on a recurring basis (monthly or otherwise, depending on the plan) for the total amount due, including applicable taxes and fees, as disclosed during the purchase process
• Your subscription will continue automatically until you cancel it or until we suspend or terminate it, in accordance with these Terms.
• The specific amount billed may vary based on your selected preferences (e.g. size or delivery frequency), and we reserve the right to adjust pricing over time. If any changes to your recurring payment amount occur, we will provide advance notice in accordance with applicable legal requirements.
• You may modify or cancel your subscription through your online account portal, subject to our cancellation policy, prior to the next billing date as stated at the time of your purchase.

Please inspect your order upon delivery. It is your responsibility to ensure that all perishable items arrive at a safe temperature, defined as “refrigerator cold” (below 40°F). If your order arrives warm to the touch, or appears compromised in any way, please take photos of the item and all packaging and contact us immediately at info@north36farms.com. Do not consume any items that you believe may be unsafe.

To maintain quality, we recommend refrigerating or freezing all perishable products promptly upon delivery. North 36 Farms is not responsible for the handling, storage, or preparation of products after delivery. We encourage you to follow all USDA food safety guidelines, including proper washing, cooking, and temperature recommendations.

If you're not home at the time of delivery, your package will typically be left at your door. All shipments are packed with insulation and, when needed, dry ice to maintain safe temperatures. While packaging is designed to keep products cold for several hours, external conditions (e.g. heat, storm-related delays impacting our courier, etc.) may impact this. Please plan accordingly to retrieve and store your order promptly.

In the event of inclement weather or delivery delays beyond our control, we will do our best to notify you and ensure a resolution. If delivery becomes unfeasible, we may issue a refund or credit at our discretion.

Because our products are perishable, we cannot accept returns. Once shipped, items cannot be restocked or resold.

If there is an issue with your order, please contact us at info@north36farms.com. We’re happy to review the situation and, if appropriate, offer a replacement, credit, or refund. To help us resolve the matter quickly, we may request photos of the packaging, product, and/or shipping label.

Please double-check your shipping address at checkout. We cannot offer refunds for orders affected by incorrect addresses, delivery refusals, or failure to retrieve a package on the scheduled delivery date without prior notice.

You are solely responsible for safely handling, storing, preparing, and consuming any products you receive from North 36 Farms. It’s also your responsibility to be aware of any personal food allergies and to review all ingredients and product details before use.

Please note: our products may be packaged or stored in facilities that handle common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish. While we strive for accuracy, we cannot guarantee that cross-contamination will not occur.

All product information, including descriptions, ingredients, pricing, and nutrition details, is provided as accurately as possible but may be subject to change.

If you wish to notify us of an alleged copyright infringement for material posted on the Site, to be effective, your notice must be a written communication to our designated agent that complies with Section 512(c)(3) of the U.S. Copyright Act. Please consult your legal advisor. Your notice must include substantially the following:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that website.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material. The best method is to provide a URL in the body of an email.
• Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Such written notice should be sent to our designated agent as follows:
DMCA Complaints
c/o North 36 Farms
Attention: Privacy
923 Oldham Drive, #1329
Nolensville, TN 37135

Please also note that under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.